Customer-Grade Discovery
Deep interviews reveal the journey friction points that matter most. We map the handoffs between AI and humans before we automate anything.
- Persona mapping & intent libraries
- Opportunity scoring
- Executive-ready roadmap
Automation without the guesswork
Turn busywork into effortless customer moments.
OperNi designs, builds, and maintains AI-powered workflows that plug into your existing stack. We convert repetitive requests into intelligent, personalized experiences in weeks, not months.
- 40% Faster response times
- 3x More conversions
- 24/7 Always-on coverage
- Inbound message “Can you help us onboard 50 new hires next week?”
- AI response Persona matched • Playbook triggered • Meeting booked
- Owner Operations
- Brightline
- CoreSight
- Aster Labs
- NovaMark
- SummitCare
Everything you need to launch dependable AI experiences
We orchestrate the entire lifecycle, from research and prototyping to deployment and monitoring, so your team can stay focused on your customers.
Composable Automation Stack
We connect your CRM, support tools, and data layer into modular blocks that can scale from one workflow to dozens without rework.
- Secure data sync and governance
- Multi-channel orchestration
- Human-in-the-loop controls
Performance that compounds
Continuous experimentation and weekly reporting keep every workflow aligned to your KPIs. No more set-and-forget automations.
- Live dashboards & alerts
- Experiment library
- Dedicated optimization squad
Launch AI workflows in 30 days without hiring a new team
Our operators embed alongside your team, building a repeatable backlog and shipping high-impact automations on a weekly cadence.
- 01 • Blueprint
- We interview stakeholders, audit systems, and define the high-impact automations that align with your goals.
- 02 • Build
- We design, prototype, and test automations with a human-quality bar before going live.
- 03 • Operate
- We monitor, measure, and iterate weekly while providing transparent reporting that your leadership understands.
Weekly Operator Report
Week of July 8
- New automations shipped 3
- Conversations handled 112
- Manual escalations 2%
- Pipeline influenced $184K
Ready to launch your next intelligent workflow?
Let's talk
Prefer email? Reach us at hello@operni.com.